It’s important to have your puppy groomed as soon as possible so they can get used to and learn to love the grooming experience.  We recommend they come in two week after their last set of vaccinations. We will not clip your puppy on their first visit to the Spa as the evolution from a puppy to an adult coat is dependant on breed and a grooming regime will be suggested to suit your puppy.  During their first visit your puppy will be introduced in a relaxed and fun way to the sights, sounds and smells of the grooming salon ensuring that future visits are stress free.

Pricing is based on breed, hair length, the condition of your pooch’s, skin, its temperament, age, and grooming history.  We will give an exact cost at your pre-treatment consultation.  However please use the prices listed on our Services page as guide pricing.

As your pooch loves you very much they will wiggle and move around trying to get close to you which is not safe while we are grooming.  It is best to drop off your pooch at their scheduled appointment time, and then come back when the treatment is finished. We are very happy to show our customers around the Spa so they can see where their pooch will have their treatment.  Also please feel free to give us a call any time during the treatment to find out how your pooch is doing.

The length and type of your pet’s coat will determine how often your pet needs to be groomed.  Check out our grooming schedule here for details on your pets specific needs.

Absolutely, although our top-rated product line is designed to promote a healthy coat and skin.

If your veterinarian has prescribed or suggested an alternate shampoo rather than our product line, we will gladly use it. Please note, many prescribed shampoos / conditioners require 5-10 minutes of contact time. If this is the case, our bather will stay with your dog and gently massage the product into their coat and skin.